Terms and Conditions


These are the terms and conditions governing your access to and use of the website www.OTORCOM.com and its related sub-domains, sites, services and tools (the "Site").

By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.



You are either at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. The Site is not available to persons whose membership has been suspended or withdrawn by OTORCOM.

We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal perfume fragrances sold on the OTORCOM.com. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by OTORCOM in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.


All content included on the OTORCOM.com, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either OTORCOM, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of OTORCOM and is protected by copyright, trademarks, patents or other intellectual property rights and laws.



Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the OTORCOM.com is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify OTORCOM of any unauthorized use of your password or account. In no event will OTORCOM be liable for any direct, indirect or consequential loss or loss of profits, goodwill or damage whatsoever resulting from the disclosure of your username and/or password.

If you provide any information that is untrue, inaccurate, not current or incomplete or if OTORCOM has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, without prejudice to any other rights and remedies of OTORCOM under this User Agreement or at law, OTORCOM has the right to indefinitely suspend, limit or withdraw your access to the Site and/or your membership of the Site.

OTORCOM Newsletter

During the registration process you agree to receive promotional emails from Otorcom.com. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

User Submissions

Anything that you submit to Otorcom.com and/or provide to OTORCOM, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant OTORCOM the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than you or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.



Administrational order changes

Otorcom.com reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

Product Descriptions

Otorcom.com does not warrant, however, that the descriptions are accurate, complete, reliable, current or error-free. If a product offered on Otorcom.com is not as described, your sole remedy is to return the item, as specified in the Return Policy.


OTORCOM reserves the right, at its sole discretion, to not process or to cancel any orders placed for a product or service whose price was incorrectly posted on the Site as a result of an error. If this occurs, OTORCOM will notify you by email. In addition, OTORCOM reserves the right, at its sole discretion, to correct any error in the stated full retail price.

Return Policy

OTORCOM accepts returns on certain merchandise on a case-by-case basis. For OTORCOM’s Return Policy, this may change from time to time.


You agree to indemnify and hold OTORCOM and its affiliates, officers, employees, agents and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred due to or arising out of your breach of this User Agreement, or your violation of any law or the rights of a third party.


If any clause of this User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of this User Agreement. In such a case, such provisions shall not in any way be affected or impaired thereby, and such provision shall be deemed to be restated to reflect the parties’ original intentions as nearly as possible in accordance with applicable laws.



These Terms and Conditions shall be interpreted and governed by the laws in force in RIYADH, Saudi Arabia. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of RIYADH and to waive any objections based upon venue

Dispute Resolution

In the event of any controversy, claim, action or dispute arising out of or related to any transaction conducted on Otorcom.com, or the breach, enforcement, interpretation, or validity of this Terms and Conditions or any part of it ("Dispute"), then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute.

Notice shall be sent to:

Our address


Riyadh Al- Dhabab Street

CR No.: 1010705390

P.O. Box: 085133

Riyadh 11691

Tel: 012766444

Kingdom of Saudi Arabia



In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of Otorcom.com and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of Otorcom.com in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that Otorcom.com shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the OTORCOM website or with any terms, conditions, rules, policies, guidelines, or practices of OTORCOM in operating Otorcom.com, your sole and exclusive remedy is to discontinue using Otorcom.com.


OTORCOM Coupon vouchers / Promotional Codes

Promotional codes are coupons that OTORCOM spend as part of advertising campaigns with a certain validity period. You cannot purchase Promotional codes. Promotional codes are only valid for Otocom.com  and only during the specified period. We can exclude individual brands of the voucher campaign. Promotional codes can be redeemed in the context of an order process only once. The value of goods shall be at least the amount of the promotional code match. A refund of any remaining balance is not possible for administrative reasons. You can redeem a promotional code only before the closure of the ordering process. An allocation afterwards is not possible. We pay the balance of a promotional code neither in cash nor will it earn interest. You are not authorized to combine multiple promotional codes to each other.